Privacy Policy

1. ACCEPTANCE OF TERMS

The services that Pisoro Limited provides to User is subject to the following Terms and Conditions of Use ("TOU"). Please read the TOU carefully before accessing, using or obtaining any materials, information, products or services. By accessing the Pisoro’ website, mobile or tablet applications, or any other feature or other Pisoro platform you agree to be bound by the TOU and our Privacy Policy. If you do not accept all the provisions of the TOU and/or Privacy Policy , you may not use Our Website or Services.

Without prejudice to the general contract law of EU Member States (such as the rules on the validity, formation or effect of a contract in relation to a child), the accessing of the Services, provided by Pisoro, of a child under the age of 16, can be undertaken by Pisoro only if and to the extent that consent is given or authorized by the holder of parental responsibility over the child. The parents or guardians of children under the age of 16 are responsible for giving their consent for any such Personal Information their children may provide online, through the Pisoro website and/or mobile applications.

The right to use Our Website is personal to User and is not transferable or assignable to any other person or entity. User is responsible for all use of User's Account (under any screen name or password) and for ensuring that all use of User's Account complies fully with the provisions of this Agreement. User shall be responsible for protecting the confidentiality of User's password(s), if any.

Pisoro shall have the right at any time to change or discontinue any aspect or feature of Our Website including, but not limited to, content, hours of availability, and equipment needed for access or use.

2. CHANGED TERMS

Pisoro shall have the right at any time to change or modify the TOU applicable to User's use of Our Website, or any part thereof, or to impose new conditions. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on Our Website or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of Our Website by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions. The most current version of the TOU can be reviewed by clicking on the "Terms and Conditions of Use" hypertext link located at https://pisoro.com/terms.

3. DEFINITIONS

“Pisoro.com” ,“Pisoro”, “us”, “we”, “our” or “licensee” means Pisoro.

“Our Website” means Pisoro website, mobile (Android), tablet application or any other feature or other Pisoro platform, application or software.

“User”, “Users” “you”, “Licensor”, “Piro”, “Soro” means the person(s), over the age of 16, or a person under the age of 16 but with the consent of the holder of parental responsibility, and/or legal entity, that is licensed by Pisoro to use the Website and therefore has agreed to this TOU and the Privacy Policy

“Services” means the variety of resources, including but not limited to: the creation of an online profile for animals, download areas, Communication Services, product and other information, relevant to the scope of work of Pisoro, links to third party websites that Pisoro provides to the User.

"Use" or "Using" means to access, install, download, copy or otherwise benefit from using the functionality of the Software in accordance with the Documentation.

“Software" means (a) all of the contents of the files, disk(s), CD-ROM(s) or other media with which this Agreement is provided or this Agreement refers to, including but not limited to (i) Pisoro and its Affiliates or third party computer information or software; (ii) digital images, stock photographs, clip art, sounds or other artistic works ("Stock Files"); (iii) related explanatory written materials or files ("Documentation"); and (iv) fonts; and (b) upgrades, modified versions, updates, additions, and copies of the Software, if any, licensed to the User Pisoro and its Affiliates (collectively, "Updates").

“TOU” means this agreement containing the “Terms and Conditions of Use” of the Pisoro’ Website.

“Communication Service” or “Communication Services” means the services provided by Pisoro such as e-mail services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable User to communicate with others.

“User Data” means all materials provided, uploaded, posted, inputted, submitted or otherwise made available by the Users to Pisoro and/or is used for the Services provided by Pisoro, including, but not limited to: status texts, profile photos, any communication including, inter alia, text and pictures, images, letters, text, information, names, addresses and any other such data provided by the User(s).

4. DESCRIPTION OF SERVICES

Through Our Website, we provide User with Services. The Services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to the TOU.

Information provided by the Users, through the Services, may contain links to third party websites that are not owned or controlled by Pisoro. Pisoro has no control over third-party websites and/or services; Pisoro cannot censor or edit the content of such websites and thus assumes no responsibility and cannot be held liable for the content, privacy policies and/or practices of such websites.

The Services provided by Pisoro might be subject to payment, as described in our website. Products for pet families and animal welfare organizations are offered free of charge unless otherwise agreed between the User and Pisoro. Products for professionals are subject to a monthly or annual subscription fee. The price per product is described in our website, but additional charges may apply depending on the selection of extra functionality by the User.

5. PRICES AND PAYMENT METHOD

Prices are subject to what has been stated in the plans available in our website. Pisoro might at its discretion alter said prices and will notify all affected Users.

The billing system and the calculation of the costs of the hired Service will be determined by the number of terms (months or years) since the start of use of the service. Payments will be done at the beginning of the term, either monthly or annually. Pisoro will issue the corresponding bill with all the concepts detailed. The bill will be available at any time through our portal.

Important: No refunds or credits for partial months, quarters or years of service will be refunded to the customer upon cancellation. Pisoro does not offer prorated refunds for cancelled subscriptions.

All fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and the User is responsible for the payments of all such taxes, levies, or duties.

The User will indicate a payment method at the beginning of the contract or any time within the free trial period, if available. The payment method allowed for this service is credit card. Depending on the volume of hired services, will be assessed for each case, the possibility of payment through a bank transfer will be assessed.

Credit Card: Credit Card: The charges in the credit card appointed by the User will be done at the begginning of the contracted term. By no means wiil Pisoro store any data of the credit cards of the User. We mostly support 3D Secured card.

In order to pass the correspondent charges to the User, Pisoro will be able to use electronic payment companies. In order to do so, the User expressely authorises the necessary data transfer and management of the corresponding charges according to the generated billing and depending on the payment option selected.

Taking into account the aforementioned in the previous paragraph, Pisoro keeps the right to suspend the hired service prior notice to the User, temporarily, if any issue is detected regarding the charge of the service and/or lack of payment, independently of the payment method chosen by the User. This situation might derive, in case of persistent non-payment, in the suspension of the contract on an unilateral basis by Pisoro, in the same terms provided by clause Termination.

6. TERMINATION

Either Pisoro or User may terminate this Agreement at any time. Without limiting the foregoing, Pisoro shall have the right to immediately and without prior notice, terminate or suspend the access to the Services through Our Website or a User's Account in the event of any conduct by User which Pisoro, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.

All provisions of the TOU which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitation of liability.

The following will be considered causes of termination of the present contract:

1. Mutual agreement of the parties
2. End of the contract period or any of its extensions
3. For breach, by any of the parties, of the obligations, commitments and responsibilities acquired in the present contract
4. The non-payment by the User of the agreed to amount at the beginning of a new term. In this case Pisoro will be allowed, without previous warning, to conclude the service cancelling access to the use of the contracted Service.
5. When any of the parties is in bankruptcy situation or suspension of payments
6. When the User decides to terminate the contractual relationship with Pisoro, the can notify through the website by cancelling the renewal of the service. No refunds or credits offer partial terms will be refunded to the user upon termination.

7. EQUIPMENT

User shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of Our Website and/or Services and all charges related thereto.

8. USER CONDUCT

Pisoro grants to User a non-exclusive license to Use the Software for the purposes described in this document. Some third-party materials included in the Software may be subject to other terms and conditions. User shall use Our Website and/or Services for proper and lawful purposes only. User shall not post or transmit through Our Website any material which is, in PISORO’s sole discretion, in any way: unethical, violates or infringes in any way upon the rights of others (including the rights of animals), which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law and/or any animal rights including but not limited to the provision of the European Convention for the Protection of Pet Animals (Treaty No. 125), or which, without PISORO's express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in PISORO's sole discretion restricts or inhibits any other User from using or enjoying Our Website and/or Services will not be permitted. User is prohibited from using Our Website and/or Services to advertise or perform any commercial solicitation whatsoever, including, but not limited to, the solicitation of users to become subscribers of other on-line information services.

Our Website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of Our Website are copyrighted as a collective work under International and EU copyright laws. Pisoro owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. User may download copyrighted material for User's personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Pisoro and/or the Copyright owner (if different). In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.

User shall not upload, post or otherwise make available on Our Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of Our Website, User automatically grants, or warrants that the owner of such material has expressly granted Pisoro the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store or reproduce the material for that User's personal use. User hereby grants Pisoro the right to edit, copy, publish and distribute any material made available on Our Website by User.

The foregoing provisions of Section 7 are for the benefit of Pisoro, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

9. USE OF SERVICES

Without prejudice to the generality of the provisions of Section 7 above, user further agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the Service and/or Communication Service. By way of example, and not as a limitation, User agrees that when using the Services and/or Communication Services, User will not:

1. Use the Communication Services in connection with: surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or otherwise).
2. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
3. Upload or otherwise make available content that is considered, to Pisoro’ sole discretion, to be of Adult Content
4. Upload or otherwise make available content that is considered, to Pisoro’ sole discretion, to consist of cruelty to animals, animal abuse and/or animal neglect and/or infringe any Laws and/or Treaties designed to protect animals.
5. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information in relation to Pisoro, third-parties including but not limited to people and animals.
6. Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User owns or controls the rights thereto or have received all necessary consent to do the same.
7. Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
8. Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.
9. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages.
10. Download any file posted by another user of a Communication Service that User know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
11. Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
12. Restrict or inhibit any other user from using and enjoying the Communication Services.
13. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
14. Harvest or otherwise collect information about others, including, but not limited, to e-mail addresses, phone numbers and information of a personal nature including any information relating to the Pets of the Users.
15. Violate any applicable laws, regulations, treaties and the provisions of any legal instrument.
16. Create a false identity for, inter alia, misleading others.
17. Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of Users of the Services (including but not limited to any pet directory created by a User) or other User or usage information or any portion thereof.

Pisoro has no obligation to monitor the Communication Services. However, Pisoro reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Pisoro reserves the right to terminate User’s access to any or all the Communication Services at any time, without notice, for any reason whatsoever. Pisoro reserves the right, at all times, to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to delete, edit, refuse to post or to remove any information or materials, in whole or in part, at Pisoro sole discretion.

Materials uploaded to the Communication Services may be subject to, posted limitations on usage, reproduction and/or dissemination; User is responsible for adhering to such limitations if User downloads the materials.

Always use caution when giving out any personally identifiable information in any Communication Services. Pisoro does not control or endorse the content, messages or information found in any Communication Services and, therefore, Pisoro specifically disclaims any liability with regards to the Communication Services and any actions resulting from User’s participation in any Communication Services. Managers and hosts are not authorized spokespersons of Pisoro, thus their views do not necessarily reflect those of Pisoro.

10. MEMBER ACCOUNT, PASSWORD, AND SECURITY

If any of the Services requires User to create an account, User must complete the registration process by providing Pisoro with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a user name. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, User is entirely responsible for any and all activities that occur under User’s account. User agrees to notify Pisoro immediately of any unauthorized use of User’s account or any other breach of security. Pisoro will not be liable for any loss that User may incur as a result of someone else using User’s password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by Pisoro or another party due to someone else using User’s account or password. User may not use anyone else's account at any time, without the permission of the account holder.

11. INTELLECTUAL PROPERTY RIGHTS

Other than the Data; any software, design of the Services, created texts, scripts, graphic, interactive features and the like; the trade and service marks, designs, logos (including but not limited to trade and service marks), patented (or patent pending) material contained on Our Website, belongs to Pisoro and its Affiliates and is protected by Intellectual Property rights.

You also agree not to reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software except to the extent you may be expressly permitted to decompile under applicable law, it is essential to do so in order to achieve operability of the Software with another software program, and you have first requested Pisoro to provide the information necessary to achieve such operability and Pisoro has not made such information available.

Without prejudice to the generality of other provisions set out in this document, this Agreement does not grant the User any intellectual property rights in, inter alia, the Software, Trademarks, Designs and Patents of Pisoro.

12. UNSOLICITED IDEA SUBMISSION POLICY

PISORO, ITS AFFILIATES, OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN PISORO’ PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO PISORO AND ITS AFFILIATES. SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO PISORO, ITS AFFILIATES OR ANYONE AT Pisoro OR ITS AFFILIATES. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT PISORO AND ITS AFFILIATES MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

13. MONITORING

Pisoro and its Affiliates, shall have the right, but not the obligation, to monitor the content of Our Website , including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by Pisoro and to satisfy any law, regulation or authorized government request. Pisoro shall have the right in its sole discretion to delete, edit, refuse to post or remove any material submitted to or posted on Our Website. Without limiting the foregoing, Pisoro and its Affiliates shall have the right to remove any material that Pisoro, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

14. GENERAL PROVISIONS

This Agreement and any operating rules for Our Website and/or Services established by Pisoro constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and in full force and effect as per its terms. This Agreement shall not prejudice the statutory rights of any party dealing as a consumer. This Agreement may only be modified by a writing signed by an authorized officer of Pisoro. Updates may be licensed to you by Pisoro with additional or different terms. This is the entire agreement between Pisoro and its Affiliates and the User relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

If you wish to pose any questions and/or file a complaint that relates to our Privacy Policy or these TOU we kindly request that you contact us at [email protected] . We will use our reasonable endeavors to address any complaint you may have as soon as possible.

15. COPYRIGHT NOTICE

COPYRIGHT © PISORO LIMITED 2020 ALL RIGHTS RESERVED.

All other trademarks appearing on Pisoro’ website are the property of their respective owners.

Any rights not expressly granted herein are reserved.